Dec. 16: Duo Updates to NetID+ Two-factor Authentication

To: Campus Community
From: University Information Technology Services
Subject: Dec. 16: Duo Updates to NetID+ Two-factor Authentication
Date: Dec 11, 2024

The university continues to strengthen its cybersecurity measures by introducing advanced NetID+ two-factor authentication features provided by Duo. Beginning Monday, Dec. 16, employees and students will be automatically enrolled in Risk-Based Authentication and 30-second time-limited passcodes to help prevent unauthorized access to university accounts and personal information.

How these changes will impact you

Risk-based authentication dynamically adjusts to the context and perceived risk level of a login attempt and will be activated only if suspicious activity is detected on your account, such as a login from a new device or unusual location.

  • If this occurs, Duo will prompt a second authentication by generating a passcode in your Duo Mobile app.
  • Enter the passcode to verify you are authenticating. If it is not you, deny the request. (Contact the 24/7 Support Center if you do not have the Duo app installed on your device.)
  • Duo time-limited passcodes will refresh every 30 seconds to prevent cyber criminals from harvesting them and reusing later.
  • If you delay entering the passcode, it will expire and a new one will be generated in your Duo Mobile app.
  • The change does not affect Duo Push or other NetID+ authentication methods. Information and support

Using the Duo Mobile app is the simplest way to complete your NetID+ two-factor authentication. Verify you have the latest version via the App Store or Google Play.

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